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JEN by Shangri-La Hotels

Shangri-La's friendly, fuss-free brand for a new generation of travellers, launched in 2014 as Hotel Jen, with hotels in Singapore, Hong Kong, Penang and the Maldives.

  • Shangri-La GroupHotel group
  • UpscaleTier
  • 2014Launched
  • SingaporeOrigin

Guide reviewed

About JEN by Shangri-La

Shangri-La launched the brand as Hotel Jen in September 2014, turning Traders Singapore into Hotel Jen Orchard Gateway and rebranding other Traders hotels. The hotels now carry the name JEN by Shangri-La. The brand is built around ‘Jen’, a virtual hotelier who loves travel, and promises fresh, friendly and fuss-free stays.

What to expect

Relaxed city hotels with free wi-fi, grab-and-go food and local dining, such as JEN Singapore Tanglin and JEN Singapore Orchardgateway, JEN Hong Kong, JEN Penang Georgetown, JEN Maldives Malé, JEN Beijing, JEN Shenyang, JEN Shenzhen Qianhai and JEN Kunming (2024).

Who it suits

Younger travellers, business travellers and anyone who wants a comfortable, good-value hotel from a big group.

Booking tips

  • Shangri-La Circle (which replaced Golden Circle in 2022) members can earn and use points at participating hotels, usually on eligible rates booked directly.

What JEN by Shangri-La is known for

  • Launched in 2014 as Hotel Jen
  • Fresh, friendly and fuss-free
  • Around 10 hotels in Asia Pacific

Style of hotels

  • Full-service hotels
  • Lifestyle & design

Good for

  • Couples
  • Business travel
  • Solo travellers

Where to find JEN by Shangri-La

JEN by Shangri-La hotels are found mainly in: Asia Pacific.

  • Singapore Tanglin and Orchardgateway
  • Hong Kong
  • Penang Georgetown
  • Malé
  • Beijing
  • Kunming

Signature hotels

  • JEN Singapore Tanglin by Shangri-LaSingapore

Shangri-La Circle: JEN by Shangri-La loyalty programme

Stays at JEN by Shangri-La hotels count towards Shangri-La Circle. Members can earn points on eligible stays across the group's brands and redeem them for free nights. Points and member rates usually apply only to bookings made directly or on qualifying rates.

JEN by Shangri-La: Frequently Asked Questions

01Who owns JEN by Shangri-La?

JEN by Shangri-La is part of Shangri-La Group.

02Is JEN by Shangri-La a luxury brand?

JEN by Shangri-La sits in the upscale segment of the hotel market.

03Which loyalty programme does JEN by Shangri-La use?

Stays at JEN by Shangri-La hotels can earn and use points in Shangri-La Circle when you book in a way that qualifies, usually directly with the brand or through an eligible rate.

04How do I find cheap JEN by Shangri-La hotels?

Search your destination and dates on HotelSelects Deals, then compare the rates shown. Booking a few weeks ahead for busy dates, staying flexible by a day and choosing refundable rates you can rebook all help you find a better price.

JEN by Shangri-La, its logo and trademarks are the property of Shangri-La Group and are used for identification only. HotelSelects is independent and is not affiliated with or endorsed by JEN by Shangri-La. We may earn a commission from bookings made through our links, at no extra cost to you.